Manufacturer's Warranty Information
All machines are warranted by the manufacturer to be free of defects in materials and workmanship under normal use. The manufacturer's obligation under this warranty shall be limited to the repair of or exchange of any parts that may prove defective subject to normal use. Repairs must be pre-authorized. In no event shall the manufacturer be liable for incidental nor consequential damages, freight damages, transportation costs, nor labor charges, which result from any defect in the product or breach of this warranty.
This warranty shall not apply to any part or parts, which have been subjected to accident, negligence, alteration, abuse or misuse. If any defect appears, immediately contact CWC Supply. Returned units or parts must be shipped to the manufacturer prepaid only. A dated sales receipt is required for all warranty claims.
Returned Goods: All products must be approved by the manufacturer prior to return and must be accompanied by an RMA (Return Material Authorization) number. All products must be returned at customer's expense and warranted products will be returned to the customer at no additional shipping charge.
Heating Coils have a 5 year limited warranty against defect in material and workmanship. 1 year replacement, and 4 additional years prorated. Warranty excludes damage due to freezing , chemical deterioration, scale build up, rust, corrosion, or thermal expansion. Labor and freight excluded.
Aluminum cold water frames have a limited Lifetime warranty against defect in material or workmanship, excluding labor and freight.
Pump Warranty-AR, Cat, and General pumps
Pumps are warranted to the original purchaser for a period specified by manufacturer from the date of purchase.
Warranty covers manufacturing defects or workmanship that may develop under normal use in a manner up to the directions and usage recommended by the manufacturer.
Warranty does not apply to misuse or when pump or accessory is altered or used in excess of recommended speeds, pressures, temperatures or handling fluids not suitable for pump or accessory material construction. Warranty does not apply to normal wear, freight damage, freezing damage or damage caused by parts or accessories not supplied by the manufacturer.
Liability of manufacturer for warranty is limited to repair or replacement at the option of the manufacturer when such products are found to be of original defect or workmanship at the time it was shipped by the factory.
Engine Warranty
Honda GX- 2 year limited warranty against defects in material and workmanship under normal use. Refer to Honda Owner's Manual or contact your nearest authorized Honda service dealer.
Honda GC- 2 year consumer or 90 day commercial use limited warranty against defects in material or workmanship. Refer to Honda Owner's Manual or contact your nearest authorized service dealer.
Subaru/Robin (EX Series)- 3 year limited warranty. Refer to Owner's Manual or contact your nearest authorized Subaru/Robin service dealer.
Kohler- 2 year limited warranty. Refer to Owner's Manual or contact your nearest authorized Kohler service dealer.
Lombardini- 1 year limited warranty on all components, and 2 years for major components. Refer to Owner's Manual or contact your nearest authorized service dealer.
Note: Due to pending revised (SAE) J1349 net horsepower rating standards on all gasoline powered engines, horsepowers noted in our literature may be subject ot modification as determined by engine manufacurer.
Accessories Warranty
Guns, hoses, tips, valves, etc. have a warranty of 90 days. This warranty does not apply to malfunctions caused by fault or negligence or improper use. Labor and freight excluded.